*Available from 1st February 2021*
Who is this qualification for?
This qualification is aimed at individuals who are required to confirm occupational competence at a supervisory level, who are in a job role or setting that would require them to undertake the further units included.
How long will it take?
The total qualification time for this qualification is 720 hours, of this 317 are recommended as guided learning hours.
These include how stewards prepare for spectator events, managing and maintaining stewarding in designated areas, managing information for action and decision making for spectator events, developing and sustaining productive working relationships with stakeholders and monitoring and solving customer services problems.
This qualification is assessed by a portfolio of evidence.