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work related customer service studies

Highfield Level 1 Certificate in Work-Related Studies for the Customer Service Sector

Customer Service

  • Used by some of the leading brands in the UK
  • Key qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
£55.00 excl. VAT
£66.00 inc. VAT
£55.00 excl. VAT
£66.00 inc. VAT

Ensure customer satisfaction with this leading customer service qualification.

Businesses are increasingly aware of the impact customer service can have, good and bad. That’s why it’s vital in today’s job market that learners and recruits have a good understanding of customer service....

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  • Assessment method
    Portfolio of Evidence
  • Credit value
    13
  • Guided learning hours (GLH)
    101
  • Learning aim reference
    60343539
  • Qualification number
    603/4353/9
  • Total qualification time (TQT)
    130
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