Highfield   |   Qualifications   |   Customer Service   |   Highfield Level 1 Certificate in Customer Service (RQF)
level 1 customer service certificate

Highfield Level 1 Certificate in Customer Service (RQF)

Customer Service

  • Used by some of the leading brands in the UK
  • Key qualification for organisations who provide exceptional customer service
  • Covers the vital knowledge needed for effective customer service
  • Supported by our high-quality training resources
£47.25 excl. VAT
£56.70 inc. VAT
£47.25 excl. VAT
£56.70 inc. VAT
Best Value

100+

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£41.50 excl. VAT

£49.80 inc. VAT

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Keep at the forefront of customer service with this leading qualification.

Customer service is perhaps one of the most vital aspects in business today. Years or even decades of hard-won business reputation can be lost by bad customer service....

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  • Assessment method
    Portfolio of evidence
  • Credit value
    23
  • Guided learning hours (GLH)
    143
  • Learning aim reference
    6014001X
  • Qualification number
    601/4001/X
  • Total qualification time (TQT)
    230
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