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customer service level 3 diploma

Highfield Level 3 Diploma in Customer Service (RQF)

Customer Service

  • Popular with some of the UK’s biggest businesses
  • Ideal for organisations looking to upskill their team in customer service
  • Standalone qualification or taken as part of an apprenticeship
  • Supported by Highfield’s leading training resources
£85.00 excl. VAT
£102.00 inc. VAT
£85.00 excl. VAT
£102.00 inc. VAT
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Build your learners’ skills in customer service with this vital qualification.

Customer service is an integral part of every business today. Many businesses pride themselves on the quality of their customer service delivery and the impact it has on customer retention. As a result, they understand and appreciate the effect high-quality customer service training can have on their business....

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  • Assessment method
    Portfolio of evidence
  • Credit value
  • Guided learning hours (GLH)
  • Learning aim reference
  • Qualification number
  • Total qualification time (TQT)
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