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Ministry of Defence Case Study

ministry of defence case study

In order to ensure we always have a true perception of our performance we always ensure we listen to our customers to get a full and objective picture of how we perform. We recently received some feedback from one of our Centres.

The Defence Logistic School Food Services Wing praised Highfield for their delivery of the following benefits:

  • Excellent value for money
  • Quicker turnaround of results for all Levels of Awards
  • Exam results recorded and published on the Highfield site
  • The Highfield site allows results and tutor performance to be compared to national average.
  • Certificates despatched within 3 days of the results
  • Certificates, if lost within 3 months of issue replaced free of charge
  • Outstanding customer services and the support of a dedicated account manager
  • Qualifications were relevant and valued within the sector.

Highfield would like to thank the Ministry of Defence for the positive feedback they provided, as well as selecting Highfield as his preferred awarding organisation moving forward.