This qualification has been transiitoned from the QCF to the RQF. During transition no changes were made to the content, qualification structure or GLH.
Who is this qualification for?
This qualification is aimed at individuals employed in hospitality roles who are wishing to develop their knowledge of effective beverage service.
How long will it take?
To complete this qualification learners should expect to undertake between 91 and 108 hours of guided learning, depending on their unit choices.
These include safe, hygienic and secure working environments in hospitality, effective teamwork, giving customers a positive impression, principles of customer service in hospitality leisure travel and tourism, principles of preparing and serving cocktails, principles of preparing and serving dispensed and instant hot drinks and principles of preparing and serving hot drinks using specialist equipment.
This qualification is assessed by a portfolio of evidence.
A full qualification specification is available for approved centres in the Download Area.
Invaluable support for your learners
Highfield Products provides some fantastic training materials that we think your learners will love when taking this qualification. Simply visit Hospitality and Catering Principles for details on our Apprenti-kit that supports this qualification.