Apprenticeship Standard (Level 3) Customer Service Specialist Apprenti-kit
Apprenticeships
- Supports the delivery of the Level 3 Customer Service Specialist Apprenticeship Standard
- Available in Apprenti-kit and Apprenti-kit Plus formats
- Includes a textbook and workbook for each module
£42.00 zero VAT
£42.00 zero VAT
This Apprenti-kit is a learning resource written to support the required knowledge, skills and behaviours of the Level 3 Customer Service Specialist Standard.
Included in the Apprenti-kit:
- a welcome booklet
- text and workbooks for each module
- a skills and behaviours activity pack
- a guide to command verbs
- an end-point assessment support guide
E-kit...
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