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customer service level 3 qualification

Highfield Level 3 Certificate in Customer Service (RQF)

Customer Service

  • Used by some of the country’s leading brand names
  • An ideal qualification for organisations looking to improve their customer service
  • Applicable to a wide range of work environments
  • Supported by Highfield’s quality learning resources
£54.50 excl. VAT
£65.40 inc. VAT
£54.50 excl. VAT
£65.40 inc. VAT
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Give your learners confidence in their customer service skills with this high-level qualification.

Many businesses today are so dedicated to offering exceptional customer service it forms a major part of their brand and identity. That means having the skilled and knowledgeable staff to deliver on their customer service promises and maintain that hard won reputation....

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  • Assessment method
    Portfolio of evidence
  • Credit value
  • Guided learning hours (GLH)
  • Learning aim reference
  • Qualification number
  • Total qualification time (TQT)
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