Highfield   |   Qualifications   |   Customer Service   |   Highfield Level 2 Diploma in Customer Service Skills (RQF)
level 2 diploma customer service skills

Highfield Level 2 Diploma in Customer Service Skills (RQF)

Customer Service

  • Used by the UK’s best-known brands fro their customer service training
  • Ideal qualification for organisations who want to offer great customer service
  • Standalone qualification or part of an apprenticeship
  • Supported by our high-quality training materials
£64.00 excl. VAT
£76.80 inc. VAT
£64.00 excl. VAT
£76.80 inc. VAT
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Provide your learners with exceptional customer service skills.

Ensuring your workforce has the skills to manage customer expectations in an effective and respectful manner is increasingly one of the biggest issues in business today....

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  • Assessment method
    Portfolio of Evidence
  • Credit value
  • Guided learning hours (GLH)
  • Learning aim reference
  • Qualification number
  • Total qualification time (TQT)
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