Level 2 Diploma for Hospitality Team Members | Highfield Qualifications

Hospitality and Catering Qualifications

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Highfield Level 2 Diploma for Hospitality Team Members (RQF) - to be withdrawn 30/09/2019


Qualification withdrawal

This qualification is due to be withdrawn on 30/09/2019 and will be replaced by the Highfield Level 2 Diploma in Hospitality (RQF) (released 1st July 2019). 

Who is this qualification for?

This qualification has been developed to support learners completing the Hospitality Team Member Apprenticeship Standard and can be used to assess their readiness for end-point assessment. It covers the knowledge and skills of the standard.

How long will it take?

To complete this qualification learners should expect to undertake a minimum of 301 hours guided learning.  

Topics covered

There are nine pathways available to learners for this qualification (of which one must be selected), including:

  • Food and Beverage Service
  • Alcoholic Beverage Service (with specialisms available in Wine Service, Beer/Cask Ale or Cocktails/Mixology
  • Barista
  • Food Production
  • Concierge and Guest Services
  • Housekeeping
  • Reception Services
  • Reservation Services
  • Conference and Events Operations 

Assessment method

This qualification is assessed by a portfolio of evidence.

Qualification specification

A full qualification specification is available for approved centres in the Download Area.