Qualify at Home booking process

Highfield’s digital portfolio, Qualify at Home, can help keep your business on the front foot during the COVID-19 crisis, and turn home working into home learning and qualifying.

And getting started couldn’t be easier. Just follow the process below.

New orders

If you don’t have any exam/proctor packages already paid for, contact sales@highfield.co.uk to place your order

If you’re paying by card, we’ll give you a call back to take payment. If you have an invoice account, we’ll place the order and raise the invoice.

Let us know how many of each package you are ordering and at what level.

If your learners are ready to book on to exams, they can be included within your order by providing us with the following details:

• Learner name
• Date of birth
• Learner email address
• Learner mobile number
• Exam date
• Exam time
• Qualification/exam title

These details will then be passed to the exam booking team.

Booking learners onto exams

If you have existing registrations already on your account, please email your learner details to the exam booking team at ribookings@highfield.co.uk using the template above

Once bookings have been added by Highfield, the learner will receive an exam confirmation and two emails from ProctorExam. The first is for them to carry out a system check to ensure that the learner’s devices are suitable for remote invigilation. The second email is the exam instructions.

The centre will receive a copy of the Highfield exam booking confirmation email.

Results

Once the learner confirms that they have finished the exam by clicking ‘End exam’, they will receive an on-screen notification of whether they have passed or failed.

The centre will then also receive a notification by email to confirm the result. This is usually done automatically, so it will be instantaneous.

The e-certificate will also be available at this point to download.

If you need support on any of the above, please call us on 01302 363277 or email info@highfield.co.uk